Privacy Policy

This policy explains how Bluehili Enterprises LLC (“Bluehili,” “we”) handles personal information collected through this website. In short: we collect what we need to answer your request and arrange a SafeTuck trial, we never sell your information, and you can ask us to delete it at any time.

Please don’t send patient information

This site is for facility and business inquiries. Do not enter any patient names, records or other protected health information in our forms or emails. We don’t need it, and the forms aren’t built to handle it.

What we collect

When you request a trial

The trial request form asks for your name, work email, mobile number, role, facility name and type, number of operating rooms, specialties, who approves new products, how your team positions patients today, and your timing. If you tick the optional texting box, we also record that you agreed to receive texts.

When you download the worksheet or checklist

We collect your name, work email and facility. For the cost worksheet we also receive the numbers you entered (operating rooms, cases per day, surgical days per week, and cost per OR minute if you gave one) so we can send your worksheet.

When you book a call

Bookings are made through Calendly, which is embedded on this page and collects the details you enter under its own privacy policy. Calendly may set its own cookies in that embedded window.

When you visit

We use Vercel Web Analytics to count page views and video plays. It does not use cookies and does not identify you personally. We may also use PostHog, a product analytics tool, to understand how the page is used; it may set a cookie, and it is configured to hide anything you type into forms. Our host, Vercel, keeps standard server logs (such as IP address and browser type) for security and reliability. We do not use advertising cookies.

When you email or call us

We keep what you send so we can respond and follow up on your request.

How we use it

• To respond to your trial request and plan a demonstration or trial at your facility
• To send the worksheet or checklist you asked for
• To follow up about SafeTuck by email or phone, and by text only if you opted in
• To prepare vendor credentialing and trial paperwork your facility requires
• To keep this site secure and understand which parts are useful
• To meet legal, tax and accounting obligations

Who we share it with

• Service providers that help us operate this site and respond to you: Formspree (form delivery), Calendly (scheduling), Vercel (hosting and analytics), PostHog (analytics, if enabled), our email and phone providers, and PodLab LV, the agency that builds and runs this website and our marketing. They may only use your information to provide their service to us.
• Ventis Surgical Solutions, the manufacturer of SafeTuck, when it is needed to set up a trial, process an order or answer a product question for your facility.
• Legal reasons: if required by law, or to protect our rights, our customers or the public.
• Business transfers: if Bluehili is merged or sold, your information may transfer to the new owner under this policy.

We do not sell or rent your personal information, and we do not share it with third parties for their own marketing.

Text messages

We text you only if you tick the optional box on the trial request form. Messages relate to your request, such as scheduling and trial logistics. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to texts is not a condition of any purchase. We never share your mobile number or texting consent with third parties for their marketing.

How long we keep it

We keep inquiry and trial records for as long as we have a business relationship with your facility and for a reasonable period afterward, generally no more than three years after our last contact, unless the law requires longer. Analytics data is kept in aggregate.

Your choices

• Unsubscribe from any email using its link, or ask us to stop contacting you.
• Reply STOP to any text to stop texts.
• Ask to see, correct or delete the personal information we hold about you by emailing johng@bluehili.net.
• Nevada residents may submit a request directing us not to sell their covered information. We do not sell covered information, but you may still send this request to johng@bluehili.net.
• Depending on where you live, including California, you may have additional rights to access, correct or delete your information and to not be discriminated against for using them. Email johng@bluehili.net and we will respond within the time the law requires.

Security

Forms are sent over an encrypted connection and delivered to our inbox through Formspree. No method of transmission or storage is perfectly secure, but we limit who can access your information and keep only what we need.

Children

This site is meant for healthcare professionals and is not directed to anyone under 18.

Changes

We may update this policy. The date at the top shows when it last changed. See also our Terms of Use.

Contact

Bluehili Enterprises LLC
johng@bluehili.net · (949) 599-4373